Shipping and Returns

Shipping Methods

Nationwide shipping: $9.95

Your order will be processed within 2 working days. Delivery Australia wide allow 2-4 business days.

HydraPak AU is closed on all Australian national public holidays, Victorian public holidays and the days between Christmas and New Year. No orders are processed on these days.



We offer a 30-day return policy on purchases. We will refund the total of the items returned in your order, less shipping costs each way. If the return is a result of our error, HydraPak AU will also refund shipping charges and will compensate you for the return shipping of the item.

Items should be returned in the original product packaging with the packing slip included and/or contact details and order number.

Clearance items cannot be returned unless faulty.